1.WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
8. In order to ensure you recevie your item are tax free upon import,we will declare it as a “Gift” or “Sample” if possible ,and Each parcel will be declared value less than $20,if you need us in a lower declare value,please leave a message in the order.
1. 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
3.You agree to all of the above-listed policies upon ordering on aliexpress!
4.All our wood watches and bamboo sunglasses are through CE&Rosh certification
1.Your feedback is very important to our Business’s development,So please leave Feedback 5 Stars if you are satisfied with our products,Thank you very much.
2.Don’t leave Negative Feedback without asking us for help,please feel free to Contact with us first if you have any problem.Feedback is our life,before you leave a neutral or negative feedback,please do contact us to get a better solution,We will answer all messages as quickly as possible,Thank you in advance for your patience.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (11)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
29 Apr 2018 03:45
very high quality, fast shipping come with wooden box (whatnot inside)
27 Apr 2018 18:40
great saller, great product...
27 Apr 2018 02:15
thank you so much for your attention
27 Apr 2018 00:53
very light kiliteli
26 Apr 2018 08:25
сургут months less shipping
26 Apr 2018 08:17
until all happy.
24 Apr 2018 07:59
just stayed with the sensation that na photo, the wrist band would black, and the carton brown... porem the watch came with the pieces the same color...
23 Apr 2018 00:35
19 Apr 2018 22:54
come to watch воронеж within 11 days. packed well, even put store gift. only shortcomings, quality not links укорачивания awl set for. i погнулось, and then отломилось completely. watch the rest in суперские
19 Apr 2018 07:53
the order was delivered on time,good looking watch
17 Apr 2018 11:52
заказала 28марта, received the city post 17апреля baku. super good price (we have watch plan this cost $30 and above) gift брала, all carefully packed. ☺
17 Apr 2018 03:01
Beautifull wrist watch, good quality and nice box. Thank you for the extra gift.
13 Apr 2018 07:19
The watch looks the same how in pictures. Quality is very good. Also stores communication is very high level. Very happy.Thanks!✌
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