Notice: The watch is made from natural bamboo/wood and is wrapped by hand, so it may
Drop ship and wholesales
Drop ship and wholesales both are welcomed.
For drop ship, we could directly send to your customer as your request.
For wholesales, we can offer discount and free express shipping within 4-7 working days.
How to track the package
You can track your package with the tracking number via this website: http://www.17track.net/en
Is there any Customs Tax
Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax which should be paid by buyer. So you could leave a message when placing the order about how much value you would like to declare.
How to extend the buyer protection time
If your buyer protection time is running out, please kindly contact us to extend it.
For some products, we stock in USA, Spain, and Russia warehouse. Customers located in those countries could choose ship from local warehouse.
USA Warehouse(USPS): within 7 days
Spain Warehouse(Entregal Local): within 7 days
Spain Warehouse(Euro-business parcel): within 15 days
Russia Warehouse(IML express): within 15 days
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (9)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
21 May 2018 04:37
all according to the description. recommend
19 May 2018 00:47
3 May 2018 08:02
freestuff is my first!!! they just super wonder. firm. shipping fast. even fit just sit hands and excellent for full, no "обтягивают" loose enough as i мечтала.-special case box with instructions come to, for отверточкой time master probably))) a, huh, пленочка protective dial, pleasantly surprised, gear by (move the arrow) plastic blocker, снимаешь it bobo from watch fashion устанавливаешь наслаждаешься…… and bird. thank you!!!!
3 May 2018 06:11
Cool watch, very light and comfortable. Thank u
26 Feb 2018 02:48
excellent watch very beautiful!!! fast delivery!!! thank you store!
18 Feb 2018 10:47
seems a value for money proposition. great finish. excellent packing came with the pin for adjusted strap length
8 Feb 2018 14:51
A bit bigger scratches on the wood, but the watch looks cool. Hard to adjust bracelet on your own.
5 Feb 2018 06:14
15/5000 Everything is correct.
4 Feb 2018 08:30
nice and stylish watch
23 Dec 2017 23:46
Fast shipping nice watche
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